My item arrived damaged or broken. What now?

My item arrived damaged or broken. What now?

Hi there! We’re so sorry to hear your item broke. We’re here to help and will do our best to resolve this quickly. To assist you under our warranty policy, please provide:
• Your order number
• The name or email address used to place the order
• A clear photo of the broken item

Once we receive this information, we’ll review your case and guide you on the next steps for a replacement. We look forward to getting this sorted for you as soon as possible.

Feb 26, 2026

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