Payment
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What payment methods do you accept?
What payment methods do you accept? We provide various payment options to cater to your payment preferences. You can choose traditional options like credit cards (Visa/Mastercard/American Express) or debit cards that can be used for online transactions. If you’re a bit more tech-savvy, we also ... -
How to apply a discount code? When you are ready to complete your purchase, head to the checkout page. There, you will find a designated box where you can enter your discount code. Remember to click the 'Apply' button to see your savings reflected. This step is conveniently placed before the pa...
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How secure is my personal information?
How secure is my personal information? Cape Diablo adheres to the highest industry standards to protect your personal information with the best security solutions. Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), whi... -
I forgot to use my discount code!
I forgot to use my discount code! Made your Cape Diablo purchase, and as the payment was loading, you realized with horror you hadn’t added your discount. Never fear. That opportunity hasn’t slipped away! Simply email our lovely Cape Diablo team at support@capediablo.com, and they will be happy... -
Can I make changes to my order?
Can I make changes to my order? We strive to initiate processing your order the minute it's placed. Therefore, we cannot assure you that alterations to your order can be accommodated if requested beyond 90 minutes from the time of your transaction. Important note: Once your order is prepared f... -
Can I cancel my order? We work very hard to process your order the minute it is placed. Therefore, we cannot guarantee that cancellations can be accommodated. We will do the best we can to help. However, our system is automated, and orders flow into large batches for delivery, making them unable...
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What is the process for redeeming my reward points?
What is the process for redeeming my reward points? You can use your accumulated points to get a discount on your next purchase. To see a tutorial, check out our video guide here: https://youtu.be/EZbTRrjX8RY. When you're ready to check out on our website, you can apply your points to your ord...